Let me just say that I love my alma mater. With that said, I hate how unorganized my alma mater can be. I received a bill from them for three unpaid parking tickets ($75). The bill is dated November 25th, 2008. I graduated from said place in May 2006. Do you see a discrepancy? I have not been on campus in forevahs and haven't parked there in over 3 years -- when one lives just behind the school, one walks!
I didn't have time to address this silly issue, so I just laughed and set it aside. When I called the school today, I stopped laughing. I talked to Security for almost 40 minutes and was put on hold three times. Here's how it went down:
1. I called and a dude answered. I mentioned the problem. The dude didn't believe me. He had the "you're-a-dumb-Peace-student-trying-to-get-out-a-ticket-before-your-daddy-sees-it-and-gets-pissy kind of attitude. Then he put me on hold and I got to listen to LCB-77's (college President for those of you not in the "know") voice droning on and on for a while.
2. The dude came back on and asked me again why I was calling. I repeated what I said earlier and emphasized the whole no-longer-a-student thing. He put me on hold again. LCB-77 droned on for a little while more.
3. The dude came back on the line. He'd finally pulled up my records and saw said discrepancy that I mentioned earlier. In a slightly more respectful (yet still incredibly patronizing) tone, he told me that, even if I was a "visitor," I needed to adhere to the rules of parking on campus. I reiterated that I had not parked on campus since my sophomore year AND during that time had never received a ticket.
4. The dude said that maybe I had parked on campus because it was "so close to my place of residence." I told him that I had adequate space in my driveway to do so and, seeing as how it's nearly impossible to get a space during the semester AND how the last time I was walking in the parking lot of Peace I had been the victim of a hit-and-scream-and-run by a student, I avoid parking or parking lots like the plague. He chuckled and I was put on hold yet again.

5. The dude, during said hold time 3, apparently saw that just maaaaaaybe I was in the "right." He came back on the line and asked me what car I drive and if it's a Plymouth with Pennsylvania tags. I said: "No, it's a Buick with NC tags." He asked if I've ever driven a Plymouth with PA tags. I said: "No, it's always been a Buick with NC tags." He said: "I guess maybe they could look similar. Your car is white?" Me: "No. And blue. And, just, no."
6. The dude called me "Ma'am" a couple of times, hemmed and hawed, and finally told me that I needed to call finances and then submit a Parking Ticket Appeal via email. I asked how long it would take since the bill has in big, scary, black, bold letters--that are capitalized no less!--DUE DECEMBER 15,2008. He was silent and then said that, because it was the end of the semester, things might be a big delayed. Note: I once received a library fine (also a mistake!) for $50. Apparently, some brilliant student worker in the library kept confusing my name with someone who was a Psychology major and never returned her books. Anyway, it took two years, countless bills/phone calls/emails, and the threat of having "charges subject to class registration and/or housing assignments" and having the matter given to a collections agency before it was resolved. I never received an apology, by the way. Needless to say, I'd rather not go through that again--and I expressed my reluctance in my slightly bitter voice as I said: "So, within the next year?" The dude replied that, maybe just maybe, it would be easier to pay the bill. I hung up.

I next called the student accounts/finances offices. Even though they are housed only a .5 minute walk, if you amble, IN THE SAME BUILDING as Security, I KNEW from experience that I would need to cover all my bases because there is no communication between the departments. Ironic seeing as how at NC State, which is HUGE, it would take one phone call/email to get the ball rolling on a situation such as this one because, fancy that, communication is better. My alma mater...small campus community my ass...
Anyway, I had to sit through a 10 minute voicemail message that gave me detailed, step-by-step instructions for accessing my student accounts and paying my bills online. I was surprised that Step One wasn't: "Turn on your computer." That's how needlessly thorough the message was. Sad that such a walk-through is apparently necessary. THEN I was told by the electronic recording that due to the end of the semester, I was to expect a delay in response time. Great. I gave a brief (yet DETAILED) message and hung up. And then I emailed every single person (Security, Finances, Student Accounts, etc.) I could with a DETAILED "Parking Ticket Appeal" message.
Squeaky wheels gets the oil, right? Well, I'm screeching like fingernails on a chalkboard, baby! Dude, it's not bad enough that I'll be paying back student loans for the rest of my life AND I get requests for money every week (yay for killing trees)... sheesh!
Happy Hump Day, y'all!